Paper Mache Wall décor Budha

Are you sure you want to Return?

We are a not-for-profit organization founded with empathy at heart to uplift the artisan communities of small villages who are mostly under privileged. Our organization believes that the modern society will pay it’s long pending due to these marginalized communities; so we as an organization view the supply delays, quality inconsistencies from these small village suppliers sympathetically. And we hope you as our valuable customer will also feel the same. The poor woman/man spends 1-week to 4-weeks of time (depending on the product) to make a handicraft, for their livelihood on the fact that you will like it and buy more such products. Lets be compassionate towards the human hands that has created, lets appreciate their art, lets be a conscious buyer and think before rejecting and returning such products.

 

Return & Refund Policy

Thanks for shopping at our Site . If you are not entirely satisfied with your purchase, we're here to help.

Returns You have 7 calendar days to return an item from the date you received it.

To be eligible for a return,

• Your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us If you have any questions on how to ret

Shipping Policy

For all orders placed via prepaid mode (Credit Card, Net Banking and Debit Card) shall be serviced to you on the shipping address with us.

Time frame to process an order 

Your order will be shipped within 3 working days from the date of processing to your registered shipping address with us and the delivery of the order will be done within 3-10 days, depending upon the location.  We make every effort to process your order as quickly as possible. The shipments will be done through anyone the following agencies:

• DTDC
• OVERNITE EXPRESS
• GATI
• SAFE EXPRESS

Non delivery of Package 

Incorrect Address: We recommend validating the shipping address before confirming the same on our website. We do not take responsibility if the delivery address provided is incorrect.  If a package is returned to us because the address is incorrect or outdated we will consider the order status as closed. Please carefully check to make sure that you have entered current and correct address.

Address Format: If you supply a Post Office Box for your shipping address, most shipment partners might be unable to deliver your package. We will try to curb this problem prior to shipping by taking an alternate address from the customers. If the alternate address is not available the order shall not be processed and we will consider the order status as closed.

Failed Delivery Attempts: Our shipment partner shall make three attempts to deliver your package and post unsuccessful delivery after these attempts we will consider the order status as closed.

Refused by Recipient: If you are sending a gift to someone and they refuse to accept the package because they think it is being sent to them by error then the package will be returned to us as deliverable. By informing your gift recipient that they should expect a package you will help us ensure that they receive your gift. The order will be considered as closed.

1. Packaging

 

We pack your items in a completely opaque thick brown cardboard box OR opaque high strength un-tearable poly bag. This ensures complete privacy of your order and safeguards quality and packaging of your order. This is done FREE OF CHARGE!

 

 

Invoice needs to be sent along with the package due to various states/courier regulations.

• We provide 3-days local and 10-days pan - India Delivery Guarantee!

We offer pan-India  10 Days Delivery guarantee on most products bought on the site. The products ordered will be at your doorstep within 10 business days (Monday to Friday), of your payment having been cleared. For orders which are placed using Credit Card/Net Banking Payment Option and are under verification, the guarantee is applicable post the payment has been verified.

 

What is not covered in the Guarantee:

Delivery delays due to customer unavailability or discrepancies in billing address or failures in providing contact number for delivery. (If the courier has come to the shipping address within seven business days and not been able to get delivered. The courier may or may not contact you before coming - that is something we have no control over)

Delivery to certain areas eg. North Eastern states, J&K, Remote areas in Hills etc. may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons etc.

This guarantee is not valid for special promotional offers (e.g. Anniversary celebrations, etc).

In case of cities dealing with law and order situations, or natural disaster or similar situations, delivery of courier might get temporarily effected.

This guarantee is not applicable for products on backordered status.

3. Shipping charges

We charge nominal fee of Rs 39 for orders upto Rs 500.

The shipping charges will stay the same irrespective of the size of the order. Even if it costs us more to ship your Order to you, we bear the extra cost.

 

Octroi charges wherever applicable is prepaid and not to be borne by the customer.

It is our endeavor to ship all items in your Order together; however this may not always be possible due to product characteristics, or availability. Also there may be restrictions on accepting Orders for certain pin codes as cannot be shipped to those destinations. In such scenarios, order will not be accepted online and message will be displayed requesting to provide an alternate pin code.

Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.

In instances where customer places multiple orders within a day or two, we might combine orders and ship them together.

 

3.  Tracking

We shall be sending the tracking URL of the courier so that you can track the delivery yourself also.

We have a tie up with leading courier service providers in India.